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Remote Support

Our remote monitoring & resolution services is an automated monitoring solution backed by certified professionals to provide 24x7 level 1 monitoring and level 2 problem triage and resolution for your complete Infrastructure environment. The service can then be backed by your in-house team or Abacasys team to provide level 3&4 support. Alternatively level 3&4 can be covered by Abacasys’s on-call support team.

Global Remote Support

Give us an opportunity to handle all your mission critical infrastructure from our global delivery & support centers, based in key locations around the world.

Monitoring & Resolution

Monitoring & Resolution

Complete monitoring by our team and immediate resolutions to pre-defined errors.

Shared/Dedicated Team Model

Shared/Dedicated Team Model 

Cut cost by using our shared support team model or have a dedicated expert working just for your environment.

Ad-hoc Support

Ad-hoc Support

Options available to buy predefined hours and use them for ad-hoc support coverage.

On-Call Support

On-Call Support

Utilize our certified Oracle, AWS, Linux teams to extend your in-house team and for On-call support